December 14, 2020

CEO, Christopher Koenig, standing at is desk During this holiday season, we at The GreenFields have had the chance to look back on our past year together. It’s been challenging, but during this time, we’ve had the opportunity to stand in awe of the unrelenting resilience of our patients, their families, and our staff as we head toward a hopeful 2021.

Faced with the dramatic changes and restrictions brought on by the COVID-19 pandemic, our residents and patients have adjusted—all while maintaining a positive disposition across our Lancaster campus. Things are certainly different, but the camaraderie that’s developed among patients and residents all enduring through these difficult times has been inspiring to watch, and has made all of us so optimistic of the future.

But these residents’ and patients’ dispositions would certainly be different without the support of their families. The patience of loved ones during these extended periods of limited visitations, extra phone calls, and virtual visits has been appreciated by our entire GreenFields staff. We all understand how hard this separation has been, but we know our safety-first approach will bring us all together sooner. That’s always been the goal, so thanks for helping us work toward this inevitability.

And thanks to the commitment of our tireless staff, this work can continue. Their efforts in 2020 have been nothing short of miraculous in all corners of The GreenFields Continuing Care Community. Whether in direct care for residents and patients, picking up extra shifts, or simply providing an empathetic ear to those in need, they’ve been emblematic of what the GreenFields family is all about—all while keeping the health and safety of our community first. At the start of December, GreenField Health & Rehabilitation Center underwent an infection control survey by the New York State Department of Health, and no concerns were found with our operations. In fact, the surveyors actually congratulated our staff there for the preventative work they are doing in these difficult times and said they are providing excellent care. In all my years in the industry, I have never seen this happen.

We’re so proud of the work of our dedicated staff, just as we’re proud of our residents, patients, and their families. We all long for the personal connections we’ve been deprived of since the start of this pandemic, and we’ll continue to ask State of New York leadership for more manageable regulations and restrictions to allow these connections to resume. Thankfully, the CDC and State are in agreement that our staff and residents should be a priority when the vaccine is rolled out—so we’re getting closer. Most of you have already had personal contact with your facility Administrator or Social Workers regarding the vaccine. There will be three clinics held on campus here over the next few weeks via Walgreens, and we hope to have as many residents and staff vaccinated in the coming weeks as we can. If you’d like further information on this, feel free to reach out to us. A great deal of information can be found on the CDC website.

Until then, we will continue to deck the halls of our campus with special holiday decorations and spectacular outdoor lights. It’s not a typical holiday season, but this year, we are continuing this longtime tradition at The GreenFields that helps to mark the significance of this special month. We’ll continue to keep you informed with our personal phone calls, updates to our web page, and letters.

In the meantime, we wish you all health and happiness throughout this holiday season, and we hope to see you soon.


Christopher Koenig

Christopher Koenig

President and CEO, Niagara Lutheran Health System

The GreenFields resident





An affiliate of the
Niagara Lutheran
Health System


5959 Broadway
Lancaster, NY 14086

Niagara Lutheran Health Foundation

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